You may need to install the RS232 driver for the cable, which is provided by your cable vendor. If you only have USB ports on your computer, you can get a USB-to-RS232 cable. If your computer has a serial port (COM), please connect it to the console port (RJ45) of the switch, with the RJ45 console cable. In this article, we will share how to reset the switch with the BootUtil menu and Micro-USB cable. If you forget the username or password, you can access the menu to recover the password or directly reset the switch, with the RJ45 console cable or Micro-USB console cable. TP-Link BootUtil menu enables some advanced features, such as activating the backup image, recovering the password, and factory resetting.
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